Terms and conditions
Last updated: June 2026
Please read these Terms and Conditions carefully before using zaranove.com (the “Website”) or making a booking with ZARA NOVE.
By accessing this Website or completing a booking, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website.
1. About us
ZARA NOVE
Via Zara, 9, 31100, Treviso, Italy
Email: zara9.treviso@gmail.com
2. Use of the Website
This Website is provided for informational purposes and to facilitate enquiries about ZARA NOVE. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others.
We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.
3. Bookings
All bookings are handled exclusively through third-party platforms, including Airbnb and Booking.com. By completing a booking through one of these platforms, you agree to their respective terms and conditions in addition to ours.
A booking is confirmed only when you receive written confirmation from the relevant platform. We reserve the right to refuse a booking at our discretion.
4. Pricing
All prices are set and displayed on the relevant booking platform at the time of reservation. Prices may vary depending on dates, availability, and platform-specific fees. ZARA NOVE is not responsible for any pricing discrepancies arising from third-party platform errors.
5. Cancellations and refunds
Cancellation and refund policies are governed by the terms of the booking platform used to make your reservation (Airbnb, Booking.com, or other). Please review the applicable cancellation policy carefully before confirming your booking.
ZARA NOVE is not liable for any fees, charges, or losses arising from cancellations made in accordance with or in violation of the platform’s policies.
6. Guest responsibilities
Guests are expected to treat the property with care and respect. You agree to:
Leave the apartment in a clean and orderly condition at check-out.
Not exceed the maximum occupancy stated in your booking.
Not use the property for any unlawful purpose or in a manner that causes disturbance to neighbours.
Report any damage or issues promptly to us at zara9.treviso@gmail.com.
Guests are liable for any damage caused to the property during their stay beyond normal wear and tear.
7. Intellectual property
All content on this Website — including text, photographs, graphics, and the ZARA NOVE name and logo — is the property of ZARA NOVE and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Website without our prior written permission.
8. Limitation of liability
To the fullest extent permitted by law, ZARA NOVE shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of this Website or your stay at the property, including but not limited to loss of personal belongings, injury, or disruption caused by circumstances beyond our reasonable control.
Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded under applicable law.
9. Third-party links
This Website may contain links to third-party websites (including booking platforms). These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of Italy. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Treviso, Italy.
11. Changes to these Terms
We may update these Terms and Conditions from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.
12. Contact
If you have any questions about these Terms and Conditions, please contact us at:
zara9.treviso@gmail.com